Loading…
Our Company Vision

Leadership Is Taught By Example

At Citywide, everyone matters. Customers, partners, and employees are the foundation of our company.

Citywide Home Loans was founded on December 7, 1998 by Steven J. Goorman as Citywide Funding. His entrepreneurial, dynamic, and determined style has grown the small broker company of just 5 employees to the large corporation it is today. Even though Citywide Home Loans now employs nearly 800 employees and covers more than 37 states, the company still maintains its small company roots. Steve Goorman lives by the motto, "leadership is taught by example."

Our vision for Citywide & CHL Mortgage is to continue to grow by seeking new opportunities & products to better serve our customers & employees while keeping true to our rich history & values.
Leadership
Steve J. Goorman
Founder & President

Steve J. Goorman

Founder & President
Steve Goorman is a true original. A strong leader whose vision and commitment to his employees and customers has fueled the incredible growth of Citywide over the years. Steve is in the office every day and continues to ensure that the company stays true to its roots and that each person, both customers and employees, that Citywide works with is cared for and treated like family. Committed to creating more opportunities and providing innovative products, Steve is leading the organization into another period of strong growth and giving more and more families access to the company’s superior service. Citywide truly is a reflection of Steve and the principals he stands for.
Teresa Whitehead
Chief Executive Officer

Teresa Whitehead

Chief Executive Officer
Teresa is the driving force at Citywide Home Loans and has an extensive background in all aspects of the mortgage industry. Since joining Citywide in December 2009, she has been instrumental in leading the organization and directing the significant growth of the company. Her vision and leadership will assure success as Citywide continues to grow in the future.
 


Teresa is a founding member, and the Secretary/Treasurer, of the Utah Mortgage Bankers Association. She served as member of the CFPB panel on the impact of Dodd-Frank mandated increased HMDA data collection and reporting. She is currently the Vice Chair of the MBA State Legislative and Regulatory Committee as well as the mortgage expert on Fresh Living which airs on KUTV Channel 2 in Salt Lake City.
Pam Cooper
Chief Financial Officer

Pam Cooper

Chief Financial Officer
Pam brings a wealth of knowledge and expertise in finance and accounting as it relates to mortgage banking. She has been in the mortgage industry since graduating from the University of California, Irvine in the 1980’s and was on the accounting team that took Plaza Home Mortgage public in the 1990’s. She spent 11 years in the Assurance and Advisory department of Deloitte & Touche specializing in financial services. Recently, she has held senior leadership and executive positions at W.J. Bradley Mortgage, Aurora Loan Services, Home American Mortgage (captive mortgage company for Richmond American Homes). She is known for her hands on approach to developing sophisticated financial forecast models, strategic plans and budgets. She has also designed and led successful implementations of internal control processes and procedures. She is an active Certified Public Accountant.
Sherry Chappell
Chief Operating Officer

Sherry Chappell

Chief Operating Officer
Sherry Chappell has been involved in the mortgage business since the 1980’s, with a core focus on operations, and has been serving as a mortgage operations executive since the mid 1990’s. Prior to joining Citywide, Sherry was Director of Operations at iMortgage, a division of Loan Depot. Sherry has also held senior management roles at Stonegate Mortgage Company, National Residential Mortgage, and Bear Stearns Residential Mortgage, among other distinguished companies. In addition to these accomplishments, Sherry was a founding member of the mortgage division at First National Bank of Arizona and First National Bank of Nevada. Sherry attended Memphis State University.
Shan Lassig
Director of Construction Lending

Shan Lassig

Director of Construction Lending
Shan joined Citywide in 2012 and come to use with over 25 years of experience in the mortgage industry and having personally funded more than 1 billion dollars in loans. Shan joined Citywide to be a large part of the organizations growth by developing our construction division. Shan’s leadership and vast experience in construction lending has contributed significantly to the department’s impressive growth to more than $200 million dollars annually.
Justin Peterson
Executive Director, Strategic Initiatives

Justin Peterson

Executive Director, Strategic Initiatives
Justin is responsible for identifying, evaluating and implementing programs and initiatives that will assist Citywide in achieving corporate goals. A large portion of his responsibilities lies with creating and growing valuable industry relationships. Justin joined Citywide in April of 2015 and brings more than 20 years of success and experience from multiple industries in Sales, Marketing, Business Development and Commercial Operations. Justin is a Navy veteran and has his Bachelor's Degree from Brevard College in North Carolina and a Master’s of Business Administration from the University of Utah.
Play Video to Learn More
We Don’t Take Any Loans For Granted.
Find a Loan Officer Near You
  • At Citywide, We Take Care of Our Clients.
  • We Are Not a Team of One, We Are a Team of Many.