Our loan officers and team members on The Ben Lemon Team always make sure they are providing the best customer service to each individual client. We give special attention to each transaction because behind each loan is a person or family wanting to get a better mortgage than they currently have or wanting to get the home of their dreams. The Ben Lemon Team at Citywide Home Loans will be there every step of the way to make sure that happens.
One of the very many things that sets us apart from other companies is the way we communicate with our clients. We make it a point at every moment to communicate what is happening and we address any potential concerns they may have. We believe communication is key in the loan process because it builds trust with our clients. Because we treasure the relationship we have with each of our clients, our loan process is comfortable and efficient.
Another thing that sets us apart from other mortgage companies are the different roles each team member has. Each member has specific roles so they can provide maximum service in that specific area. Our goal as a team is to make sure the loan process is seamless. We will make sure our goal is accomplished with every transaction.
We have gone through Ben Lemon twice now and both times have been outstanding! They have more than bent over backwards and is a man of his word. Closing was easy and they made the whole process easy and felt like they cared about us more than our money. Thanks Team!!!!
Ben and Krystal were wonderful to work with. Krystal asked for and processed any and all documents necessary. Our loan went through smoothly and quickly. Later we bought another house outside of Utah and could not go through Ben and Krystal for the loan. The difference was night and day (it was awful). We missed the sincere, friendly and timely process we experienced with Ben. Wish he could work in all 50 states!
We had an amazing experience with your team. They were very efficient and hard working. We wanted a quick closing and we spoke with the team almost daily. They were friendly and helpful. I will highly recommend them to anyone who needs mortgage services and have done so already!