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Effective Date: January 1, 2023
In compliance with the California Consumer Privacy Act, as amended from time to time, (“CCPA”), Citywide Home Loans, LLC (referred to herein as “we” or “us” or “our”) is providing this California Resident’s Job Applicant Privacy Notice and Policy (“Applicant Privacy Notice”), which describes the Personal Information (as defined below) we may collect from you when you apply for a job position with us. This Applicant Privacy Notice applies only to residents of the state of California.
If you are also our customer for a financial product or service, please also see our California Resident’s Customer Privacy Notice and Policy available here.
For purposes of this Privacy Note, “Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person who resides in California.
While Personal Information is broadly defined, other categories are specifically excluded from this definition including:
While applying for a position with our company, we may collect the following categories and types of Personal Information. We collect this information from you and from a variety of sources, including online job platforms and social networks, government entities, data analytics providers, data brokers, background check providers, recruiting firms, and other service providers.
This information may be used for the following identified purposes during the application process:
Category | Personal Information We Collect | Purpose(s) for Collection |
Identifiers and Professional or Employment-Related Information | Identifiers: real name, preferred name or alias, postal address, telephone number, government identification, e-mail address, and signature.
Professional or Employment Related Information: membership in professional organizations, professional certifications, licensure information, portfolio, and employment history (including, name of past employers, dates employed, and job title). |
We may use this Personal Information to:
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Protected Classifications under California or Federal Law
We collect this category of Personal Information on a purely voluntary basis, except where collection is required by law, and use the information only in compliance with applicable laws and regulations. |
Gender, ethnicity, military status, disability |
We may use this Personal Information for the following purposes:
to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act (EEOC) and California’s Fair Employment and Housing Act. |
Commercial Information | Products and services related to food, lodging and transportation. |
We may use this Personal Information to:
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Sensory or Surveillance Data | Footage from video surveillance cameras in and around our offices, and voicemail recordings |
We may use this Personal Information to:
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Education Information | Education history, such as where and when an applicant attended educational institutions or records, such as transcripts |
We may use this Personal Information to:
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Profile Data | Inferences drawn from Personal Information to create a profile about in applicant reflecting applicant’s intelligence, abilities, aptitudes, or characteristics/behavior |
We may use this Personal Information to:
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Internet or other electronic network activity | We collect an applicant’s browsing history, interactions with our website, search history, device level data, online or mobile activity data and other information when visiting our websites or downloading any of our mobile apps. |
We may use this Personal Information to:
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Sensitive Personal Information | Gender and ethnicity |
We may use this Personal Information as described above under Protected Classifications.
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We may also use your Personal Information and Sensitive Personal Information to facilitate administrative and other service functions, information technology and security operations, corporate transactions, and for legal reasons. These functions may include:
We disclose Personal Information in a variety of different contexts as described below.
CCPA requires we create a way for eligible California residents to exercise their rights under CCPA, and to fulfill those consumer privacy rights regarding their Personal Information. These rights include the:
To exercise your rights please complete the request form here. We must verify your identity before we process any request. We may ask for your name, address, social security number, telephone number and/or additional information you may have submitted as part of your application to verify your identity. If we require additional information to verify your identity, you will receive an email from a member of our privacy team. If we are unable to verify your identity, then we will not be able to fulfill your request.
Additionally, we may not fulfill a request in accordance with applicable exemptions under state and federal laws or regulations where we are not required to do so.
California law permits California residents to use an authorized agent to make privacy rights requests. We require any such authorized agent to provide us with proof of the California resident’s written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the California resident. An authorized agent must follow the process described above to make a request. The authorized agent must also verify his/her own identity. We will confirm the agent’s authority with the California resident about whom the request was made.
You may also submit a request by emailing: [email protected] or calling 866-934-7283.
If you provide us with Personal Information of a reference or any other individual as a part of your application, it is your responsibility to inform them of this Applicant Privacy Notice prior to providing the information to us.
We will not contact any third-party individuals listed in your application for a purpose inconsistent with of your application process. We will not sell, share, or send marketing and advertising communication to third-party individuals you list in your application.
We retain your Personal Information throughout the application process and thereafter only for as long as required to fulfil the purposes for which it was collected. However, in some circumstances we may retain Personal Information for longer periods of time, for instance when we are required to do so in accordance with legal, regulatory, tax, and accounting requirements.
We do not knowingly collect, use, disclose, sell, or share Personal Information of those 16 years old or younger.
Notwithstanding any privacy notice or disclosure which list information to the contrary, we may use, disclose, receive, or transfer your Personal Information in connection with a sale, merger, acquisition, dissolution, divestiture, joint venture, bankruptcy, or any similar transaction where the control and responsibility of your information changes to or from us.
We will review and revise this Applicant Privacy Notice on an annual basis or at our discretion. Updates to this Applicant Privacy Notice take effect at the time of posting. Your continued interest in obtaining employment with us after such changes take effect will constitute your consent to such changes.
For Questions about this Applicant Privacy Notice or questions about privacy generally, please contact us by:
Email: | [email protected] |
Phone: | (866) 934-7283 |
Postal Address: | Guaranteed Rate, Inc. attn: Privacy Compliance Officer 3940 N. Ravenswood Ave.Chicago, IL 60613 |
For consumer support and inquiries please contact our Consumer Solutions Dept. at 1 (866) 508-5515 or by email to [email protected].